FAQs

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How To Order?

1. Choose the amount of people you will like drawing.

2. Add the photos of people you would like drawing and upload them at once.

3. Click "Add to cart" and complete your order.

Can you use my photo if the image quality is poor ?

Please only add photos that are good quality, if you are unsure please contact us. We need the original full size photo, cropped or screenshot photos may effect the service.

How long will it take to create my portrait?

The image production process can take up to 14 business days from the day following your order placement. A notification will appear on the website when your order is dispatched. If you have not received it by then, ensure to check the website and your spam folder regularly.

Will I get a preview of my portrait?

Yes, you'll get a preview of your images by email once they're done. You can review them and request adjustments if needed. We're happy to make any changes.

How will I receive my portrait, do you send it in the post?

All our portraits are sent digitally to your email only, we do NOT offer hard copies. (We recommend getting all portraits developed using a professional printing company to maintain high resolution).

Do you offer refunds?

Blended Moments services are provided on a strictly "No Refund" basis, except under certain conditions. Refunds may only be issued if we, at our discretion, determine that the photographs or images provided are unsuitable for creating the Final Image. If you are dissatisfied with the images, we will make necessary changes until you are satisfied with the final photo.