Got questions? We’ve put together answers to the most common things people ask before ordering a photo merge portrait.
How do photo merges work?
You upload the photos you’d like combined, and our artists carefully bring them together into one natural-looking digital portrait. Each image is blended by hand with close attention to detail. You’ll receive a high-resolution digital preview within 3–12 hours to review and approve. After unlimited edits and your final approval, we email your completed high-resolution JPEG file.
What kind of photos should I send?
Clear photos with visible faces give the best results, but older or slightly blurred images can often be enhanced during creation. If any image isn’t suitable (e.g., too low resolution or unclear), we’ll contact you right away to request a better version. You can upload digital photos or scans of printed photographs.
Can you include someone who has passed away?
Yes. Many customers choose to include loved ones who are no longer with them. These requests are handled with care and sensitivity, ensuring the final digital portrait feels respectful, natural, and meaningful.
Do you edit backgrounds?
We don’t add artificial or staged backgrounds. Our focus is on blending people seamlessly, using natural shading and fine detail so the image feels authentic.
How long does it take?
Digital previews are usually ready within 3–12 hours (often faster). Once approved, your final high-resolution digital portrait is emailed to you right away. Most orders are fully completed in under 24 hours.
What if I don’t like the first preview?
That’s absolutely fine. Every order includes unlimited free edits, and we’ll continue refining the portrait until you’re completely happy.
What sizes do you offer?
Your portrait is supplied as a high-resolution digital JPEG file, suitable for sharing online, printing at home or through services, or using on custom gifts (mugs, pillows, canvases, etc.). You can request different sizes or formats during revisions if needed.
How much does it cost?
Prices start from £24.99 for a two-person portrait, with £5 per additional person. Every order includes a digital preview, unlimited free edits, and fast turnaround.
Do you ship outside the UK?
This is a digital-only service — no physical items or shipping are involved. We currently accept orders from customers in the UK and Australia only.