Got questions? We’ve put together answers to the most common things people ask before ordering a photo merge portrait.
How do photo merges work?
You upload the photos you’d like us to combine. Our artists carefully arrange them into one natural-looking portrait, refine details by hand, and send you a preview to approve before printing.
What kind of photos should I send?
Clear images with visible faces work best. If a photo is slightly blurry, we’ll enhance it free of charge. If there are any issues, we’ll contact you before starting. You can upload digital files or scans of printed photos.
Can you include someone who has passed away?
Yes. Many families choose to include loved ones who are no longer with them. We handle these requests with care and sensitivity, ensuring the final result feels natural and respectful.
Do you edit backgrounds?
No—we don’t create artificial backgrounds. Instead, we focus on people, fine detail, and natural shading so the portrait feels authentic.
How long does it take?
Previews are usually ready within 24–48 hours. Once approved, your portrait is printed and sent with free next-day UK delivery.
What if I don’t like the first preview?
Don’t worry—your order includes unlimited edits. We’ll refine the portrait until you’re 100% happy.
What sizes do you offer?
We currently create portraits in A4 size. Each one is printed on premium photo paper and delivered flat, packaged in protective sleeves with backing board.
How much does it cost?
Prices start at £29.99 for a two-person portrait, with £5 added per extra person. Every order includes unlimited edits, a free preview, and next-day delivery.
Do you ship outside the UK?
At the moment, we only ship within the UK. Digital previews are always available, so international customers can still see their design, but physical delivery is UK-only.